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Privacy Policy
Effective Date: 1st September 2024
Adventra Technologies Private Limited is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our app.
1. Information We Collect
We collect various types of information, including:
Personal Information: When you create an account, book a trip, or interact with the app, we may collect personal details such as your name, email address, phone number, billing information, and passport/ID details (if required for bookings).
Usage Information: We collect data on how you interact with the app, such as your search history, preferences, and device information (IP address, operating system, browser type).
Location Information: With your permission, we may collect and process your device's location to provide relevant travel suggestions or services near you.
Third-Party Data: If you link your account to third-party services (e.g., social media logins or payment processors), we may receive information from those services.
2. How We Use Your Information
We use your information to:
Provide Services: Facilitate bookings, process payments, and offer customer support.
Personalize Experience: Recommend trips, destinations, and services tailored to your preferences and location.
Improve the App: Analyze usage patterns and feedback to enhance the app’s functionality and features.
Communicate with You: Send booking confirmations, travel updates, promotional offers, and other relevant communications (based on your notification preferences).
Legal Compliance: Comply with legal obligations or protect our rights, such as fraud prevention and risk management.
3. Sharing Your Information
We may share your information in the following situations:
Third-Party Providers: To fulfill bookings, we share necessary personal information with service providers such as airlines, hotels, tour operators, and payment processors.
Business Partners: In the event of a merger, acquisition, or sale, we may transfer your information to the new entity, provided they maintain the same level of data protection.
Legal Requirements: If required by law, or in response to legal requests (subpoenas, court orders), we may disclose your information to comply with legal processes.
With Your Consent: If you opt in to share data with third parties (e.g., for tailored offers), we will share your information as you permit.
4. Your Privacy Settings
You control your privacy settings through the app, including:
Account Settings: You can update your personal details, change your password, and view your booking history.
Notification Preferences: Manage your preferences for receiving emails, push notifications, and SMS alerts regarding bookings or promotions.
Location Services: You can enable or disable location tracking within your device’s settings.
Data Sharing: You can choose to opt out of data sharing for marketing purposes through your app settings.
5. Data Security
We employ industry-standard security measures to protect your personal information, including encryption, firewalls, and secure payment gateways. However, no online service is 100% secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights regarding your data:
Access and Correction: You can access or update your personal information directly through your account settings.
Data Deletion: You can request the deletion of your personal information unless we are required to retain it by law.
Opt-Out: You may opt out of marketing communications at any time by adjusting your preferences in the app or by following the unsubscribe instructions in promotional emails.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via the app or email. Continued use of the app after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:
Adventra Technologies Private Limited
Email: help@adventra.tech
Address: Adventra Technologies Private Limited, Flat no. 102, Pride Regalia Apartments, Hulimavu, Bannerghatta Road, Bangalore - 560076